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Receptionist (Front Desk Officer)

2 - 5 years

1 - 3 Lacs

Mumbai Suburban

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Front Office Receptionist Activities Guest Relations Administration Work Office Coordination Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities: Front Desk Operations 1. Welcome visitors, clients, and employees 2. Manage visitor access and security 3. Monitor and control parking (if applicable) 4. Handle package delivery and courier services Communication 1. Answer and direct phone calls 2. Take messages and relay information 3. Respond to emails and faxes 4. Provide information to clients and visitors Administrative Tasks 1. Manage calendars and schedules 2. Book appointments and meetings 3. Prepare meeting rooms and materials 4. Maintain office supplies and inventory 5. Assist with data entry and record-keeping Customer Service 1. Provide exceptional customer service 2. Resolve client complaints and concerns 3. Offer information and assistance 4. Foster positive relationships with clients Office Organization 1. Maintain a tidy and organized reception area 2. Ensure office equipment is functioning properly 3. Coordinate maintenance and repairs 4. Manage office keys and access Other Responsibilities 1. Handle mail and postal services 2. Assist with event planning and coordination 3. Prepare reports and documents 4. Provide support to other departments 5. Maintain confidentiality and discretion Skills and Qualities: 1. Excellent communication and interpersonal skills 2. Organizational and time management skills 3. Ability to multitask and prioritize 4. Friendly and approachable demeanor 5. Basic computer skills (MS Office, email) 6. Attention to detail and accuracy 7. Discretion and confidentiality

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