Receptionist for Women's Fitness Studio

About FitnessBySoma

FitnessBySoma is an exclusive women-only fitness studio opening on 5 September 2025. Our facility will offer a comprehensive range of strength, mobility, and wellness programmes in a professional and supportive environment.

Position Overview

The Receptionist will serve as the first point of contact for members and visitors. The role requires proficient computer skills, excellent verbal and written communication, and the ability to manage administrative tasks with accuracy and discretion.

Key Responsibilities

• Member & Visitor Relations
• Greet and assist all studio guests in a courteous, professional manner.
• Answer telephone, email, and in-person enquiries promptly; apply strong sales skills to convert suitable enquiries into memberships or class bookings, and route calls as appropriate.
• Scheduling & Records Management
• Maintain class schedules, trial bookings, and private-session appointments using the studio’s booking software.
• Update membership records and attendance logs; handle new registrations and renewals.
• Administrative & Financial Tasks
• Process cashless payments, issue receipts, and prepare daily transaction summaries.
• Draft routine correspondence and maintain front-desk documentation (forms, waivers, reports).
• Facility Presentation & Support
• Ensure the reception area and adjoining lounge remain orderly and presentable.
• Provide general administrative support to management and assist with event coordination when required.

Required Qualifications

• Higher-secondary education or above.
• Proficiency in MS Office, basic familiarity with scheduling/CRM software.
• Clear and confident communication skills in English (spoken & written), Hindi, and Punjabi.
• Minimum one year of front-desk or administrative experience, preferably in a service environment.
• Strong organizational abilities, attention to detail, and a customer-service mindset.

Desirable Attributes

• Interest in health and fitness.
• Basic design skills (e.g., Canva) for simple front-desk notices or social-media updates.
• Ability to multitask and remain calm in a fast-paced setting.

Job Types: Full-time, Part-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus

Work Location: In person

Expected Start Date: 01/09/2025