Receptionist

Dezire Clinic

0 - 3 years

2 - 3 Lacs

pune

Posted:3 hours ago| Platform:

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Skills Required

reception front desk front office receptionist activities computer operating front office operations telephone operating office coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Summary:

Receptionist

Roles and Responsibilities:

Front Desk Management:
Manage reception operations, greet visitors, and provide a welcoming experience.
Visitor & Appointment Handling:
Maintain accurate records of visitor logs, schedule appointments, and coordinate client check-ins.
Communication:
Answer phone calls, respond to emails, and ensure timely communication with colleagues regarding important updates and notifications.
Administrative Support:
Perform data entry, maintain records, file documents, and prepare reports as required.
Correspondence Handling:
Manage incoming and outgoing mail, courier services, and official communication.
Cash Collection & Management:
Handle billing, receive payments, maintain transaction records, and ensure proper cash handling protocols.
Office Coordination:
Assist in maintaining office supplies and ensuring the reception area remains neat and professional.
Client Support:
Address client inquiries, provide relevant information about services, and assist with basic concerns.
Confidentiality & Professionalism:
Ensure client confidentiality and adhere to professional ethics in all interactions.

Required Skills & Qualifications:

Minimum
1 to 3 years
of experience in a receptionist or front desk role.
Excellent verbal and written
communication skills
.
Strong
organizational and multitasking
abilities.
Proficiency in
MS Office (Word, Excel, Outlook)
and appointment scheduling software.
Basic knowledge of
billing and cash handling
procedures.
Friendly, approachable, and professional demeanor.
Ability to handle confidential information with discretion.

Preferred Qualifications:

Experience in a
healthcare or clinic
environment is a plus.
Familiarity with
medical appointment systems
and
basic healthcare terminology
.

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