Receptionist

Agha Carvan International

1 - 4 years

1 - 3 Lacs

Mumbai City Maharashtra India

Posted:9 hours ago| Platform: Foundit logo

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Skills Required

Receptionist Skills Tele Calling daily reports Patient Patient Service

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Front Desk Management:

Greet and welcome patients and visitors in a courteous and professional manner.
Register patients, maintain accurate records, and manage appointment scheduling.
Handle patient inquiries and direct them to the appropriate department or personnel.
Ensure the front desk and reception area are clean, organized, and presentable at all times.

Telecalling & Patient Engagement:

Make outbound calls to follow up with patients for appointments, feedback, or promotional campaigns.
Answer incoming calls, address queries, and provide information about services and specialists.
Explain clinic services, packages, and offers to potential clients in a clear and convincing manner.

Administrative & Marketing Support:

Maintain and update patient databases, call logs, and follow-up schedules.
Assist in marketing and promotional activities such as sending WhatsApp messages, SMS, and emails.
Coordinate with the clinical and admin teams to ensure smooth patient flow and communication.

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