RCM Operations Support Team Lead

Role & responsibilities

The position is specifically responsible for the supervision of Reconciliation department along with separate projects to support our organizations Revenue Cycle Services operational function. The position will manage the groups within each area ensuring workflows, schedules, productivity and performance. Knowledge and understanding of day-to-day work is necessary, as occasionally the supervisor will cover shifts and step in as needed. Project management will include initiating, prioritizing and reporting on a variety of projects directed by the Sr. Director of Operations. The position may represent the company to its clients. The position efficiently and effectively supports the company's overall Operations by providing accurate and timely oversight of responsibilities.

Location

Shift Timings

Preferred candidate profile

• 1+ year relevant work experience (Preferred)
• 3 - 5 years experience with various billing systems, such as NextGen, Pro etc.
• 1+ years accounting experience (Preferred)

Skills:

• Extensive knowledge of the use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel
• Effective leadership qualities; strong written, oral, and interpersonal communication skills
• Ability to present ideas in business-friendly and user-friendly language; highly selfmotivated, self-directed, and attentive to detail; team-oriented, collaborative
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to read, analyze and interpret complex documents
• Ability to respond effectively to sensitive inquiries or complaints from employees and clients
• Ability to speak clearly and to make effective and persuasive arguments and presentations
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems

Thanks & Regards