Quality Officer

Job Title: Quality Officer
Location: Kottayam, Thalayolaparambu
Employment Type: Full-Time
Experience Required: Minimum 2 Years

Job Summary:

We are looking for a dedicated and detail-oriented Quality Officer to join our hospital's Quality Department. The ideal candidate will have at least 2 years of experience working in a NABH-accredited hospital and will be responsible for implementing, monitoring, and improving quality assurance systems and patient safety standards as per NABH guidelines.

Key Responsibilities:

• Implement and monitor compliance with NABH standards and other quality accreditations.
• Assist in the development and implementation of hospital-wide quality improvement initiatives.
• Conduct regular audits, gap analysis, and internal assessments.
• Prepare and maintain documentation required for accreditation and quality reporting.
• Coordinate and facilitate departmental quality meetings, clinical audits, and training sessions.
• Monitor key performance indicators (KPIs) and patient satisfaction scores.
• Support incident reporting and root cause analysis.
• Collaborate with all departments to drive continuous quality improvement.
• Ensure compliance with statutory and regulatory guidelines relevant to hospital operations.

Educational Requirements:

• Master’s in Hospital Administration (MHA)
• Master’s in Business Administration (MBA)

Experience:

• Minimum of 2 years of relevant experience in the Quality Department of a NABH-accredited hospital.

Skills Required:

• In-depth knowledge of NABH standards and hospital quality protocols
• Strong analytical and reporting skills
• Excellent communication and interpersonal abilities
• Proficiency in MS Office and hospital quality management software (if applicable)
• Ability to train and guide hospital staff on quality protocols

Interested candidates may submit their updated CV and relevant documents to [email protected].

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person