Quality Manager/Quality Head

Job Description

1. Quality Strategy & Leadership

• Plan, introduce, and implement the Quality (Q) strategy, targets, and plans in the plant.
• Directly manage and provide technical leadership to the plants quality engineers.
• Promote and embed the culture of Forschner Global Zero-Defect Policy within the organization.
• Define employee needs and ensure they are equipped to perform effectively.

2. Quality System & Compliance

• Maintain and update the Quality Management System (QMS).
• Ensure compliance with IATF 16949:2016, ISO 14001, and customer-specific requirements.
• Ensure implementation and adherence to technical standards (e.g., DIN/VDE) and customer requirements.
• Make sure process, product, and audit controls are effective and consistent.
• Verify that quality tools (e.g., Ishikawa, 5-Why) are being used appropriately.

3. Production & Process Quality

• Ensure product and process quality across all production functions.
• Drive improvement of quality capability and performance through KPI management.
• Implement and monitor process controls to prevent quality issues and customer complaints.
• Provide technical support during production transfers according to QM/PM requirements.
• Ensure Q-Gate results and Quality KPIs are reviewed, and improvement actions are followed up.

4. Problem Solving & Error Management

• Lead structured problem-solving activities (8D Champion / Leader). Being 8D Leader or being deputy of Quality Engineer for the cross-functional team. Be sure that all actions are addressed, and actions are effective. Makes sure that FMEA and other relevant documents are updated correctly.
• Oversee internal error analysis, corrective action, and tracking of lessons learned.
• Validate the effectiveness of actions from internal and external audits.
• Ensure that deviations do not recur by proposing and verifying corrective measures.

5. Continuous Improvement & Project Quality

• Implement and maintain the Continuous Improvement Process (CIP) in the plant.
• Responsible for implementation of PEP (Project Execution Plan) / APQP for enhanced advance quality planning in development projects.
• Participate in the development of standardized project documentation:
• FMEA
• Q-Plans
• Process flow charts
• Production approval (PA)
• SPC (Statistical Process Control)
• MSA (Measurement System Analysis)

6. Customer Quality Management

• Manage critical and high-priority customer quality concerns.
• Act as the escalation point for customer issues after Quality Engineers.
• Ensure timely and appropriate customer communication aligned with company culture and requirements.
• Ensure that EMPB (PPAP) submissions are delivered on time and without deviation.
• Safeguard customer interests within the organization.

7. Audit & Compliance Management

• Oversee internal and external audits and ensure all findings are addressed effectively.
• Monitor compliance with all required standards and customer-specific guidelines.
• Evaluate the effectiveness of corrective actions from audit outcomes.

8. Training & Competence Development

• Identify training needs in quality tools and auditing (e.g., core tools, IATF).
• Organize and/or conduct trainings to enhance awareness and build key quality skills within the team.
• Support quality engineers with transferred projects or complex quality issues.

9. Reporting & Performance Monitoring

• Report on quality performance, including cost of quality, directly to Head of Quality BU.
• Ensure timely provision and evaluation of Key Process Indicators (KPIs).
• Prepare management reviews and follow up on performance outcomes and trends.

10. Other Responsibilities

• Perform additional tasks and responsibilities as assigned by the senior leadership.
• Travel requirement based upon business needs..

Special powers/authorizations

Authorize Production Stop

Non-Conforming Product Handling

Audit Responsibilities

Sorting & Q-Gate Oversight

Requirements

IATF 16949:2016 Internal Auditor

Knowledge of Core tools (8-D, APQP, PPAP, MSA, FMEA, Control plan, Pareto analyse, NTF, SPC, 5S)

Qualified VDA 6.3 Auditor

Change management

Process Audit, Product Audit, LPA & requalification audit

Customer specific requirements

Experience in wire harness and its processes

Good Team Player & Team Management Skills

Good communication skills

Good knowledge of English or German

5

Compensation Offered

depending on candidates knowledge and experience

6

Locations of posting/resume to be sent

At Sunguvarchatram, Chennai.

Please send your resumes to our service provider : mohamed.rabic@startup-factory.biz

Preferred candidate profile