Quality Manager

7.0 - 12.0 years

7 - 12 Lacs

Jaipur

Posted:1 day ago| Platform: Naukri logo

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Skills Required

GDS Amadeus Ticketing Travel Process IATA Sabre Air Ticketing Galileo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Ensure compliance with IATA regulations and standards for airline operations. Conduct regular audits to identify areas of improvement in travel processes and implement corrective actions. Develop and maintain quality control procedures for ticketing, reservations, and customer service. Collaborate with internal stakeholders to resolve issues related to flight schedules, baggage handling, and passenger services. Provide training on IATA guidelines and best practices to staff members. Desired Candidate Profile 7-12 years of experience in the aviation industry or a related field (IATA certification preferred). Strong knowledge of GDS systems such as Amadeus, Galileo, Sabre; proficiency in Air Ticketing software like Worldspan or Inventory Management Systems like ARMS. Familiarity with Travel Processes including EMDs (Electronic Miscellaneous Documents) management.

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Transcom
Transcom

Customer Experience Management

Stockholm

30,000+ Employees

26 Jobs

    Key People

  • Jonas Dahlberg

    CEO
  • Lars Vesterlund

    CFO

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