Quality Manager

Position Title

Manager Quality

Designation

Manager

Function

Operation

Department

Quality

Section

Quality

Reports To

General Manager – Quality

People Management

Yes

Purpose & Role of the Position

The primary purpose of this role is to lead and drive Quality Assurance and Total Quality Management (TQM) initiatives across the organization, with a focus on ensuring product and process excellence, supplier quality enhancement, cost optimization, and building a culture of continuous improvement and safety.

This role is responsible for ensuring timely inspection and decision-making based on structured checklists, enhancing the skills of inspectors through on-the-job training (OJT) and certification, and maintaining robust quality systems through the execution of internal and external audits.

Ontime Inspection and decision against offer

• Ensure checklist-based approach
• Enhancing the skill of existing inspector through OJT and certification

Ensure Process & Product Quality

• Ensure timely execution of internal (layered audits) & external audits (IMS)
• Ensure timely closure of NC during the audit (External + Internal)
• Ensure creation of PFD-PFMEA-CP
• Establish MSA methodology for critical to quality processes
• Process Capability Improvement through SPC

Enhance Supplier Quality

• Improve Vendor development through training and audit.

Optimising "Appraisal Costs"

• Ensure TQM institutionalization within budgeted cost.
• Ensure and Optimising cost of calibration and outside testing.

Deployment of Safe & healthy work culture

• Increase reporting of Unsafe situation
• Increase reporting of Near Miss
• Increase submission of Kaizens
• Increase submission of suggestions

Enhance capability building on TQM concepts, methodology, tools at Dahej Plant and HO functions

• Ensure timely execution of TQM roadmap at Dahej Plant
• Ensure timely execution of TQM roadmap for HO functions
• Ensure timely completion of SPS / PDCA projects
• Increase TQM trainings through internally trained trainers
• Ensure writing of DTQMP
• Ensuring Kaizen event organization (Internal + External)

Ensuring TQM reviews as per governance

• Ensuring virtual reviews with external consultant.
• Ensuring the SC/PFC/FCC review

Educational Qualifications

B.E/B.Tech + M.Tech (Mechanical/Mechatronics)

Work Experience

• 10+ Years of experience in Quality Management
• Hands on experience Quality Systems and Tools, Inspection and Compliance, supplier quality and cost optimization.
• Experience in coordinating TQM at plant level.

Knowledge & Skills Required

• Deep understanding of quality management systems (e.g., ISO 9001, IMS)
• Proficiency in quality tools and methodologies
• Experience with internal and external audits
• Strong understanding of TQM concepts, principles, and deployment
• Knowledge of vendor development, supplier audits, and quality agreements
• Strong data analysis and interpretation abilities using quality metrics
• Excellent team leadership and people management skills
• Effective communication and interpersonal skills for cross-functional collaboration

Preferably Worked In

Preferably has experience in industrial manufacturing, particularly in the rubber or mining equipment sectors.

Internal Interfaces

Production/Process Engineering, SOIP & SCM, R&D, Maintenance, EHS, Finance, Plant Head, HR & Admin

External Interfaces

Suppliers, vendors, Auditors, TQM Consultant, Regulatory Authorities