About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Safeguarding exam integrity, empowering learner success!
About ETS
ETS is a global leader in education and talent solutions. For more than 70 years, we've advanced the science of measurement to build fair, valid benchmarks for skill assessment. Our mission is to power human progress by promoting skill proficiency, enabling upward mobility, and unlocking opportunity for learners everywhere. Learn more at ets.org
The Role
We're looking for a detail-oriented and dependable Quality Invigilator to join our growing team. In this role, you'll monitor live online exams for schools, clients, and organizationsensuring each session runs smoothly, securely, and in full compliance with ETS policies.You'll verify candidate identities, uphold exam protocols, and flag any irregularities with care and professionalism. Your vigilance helps protect the integrity of our assessments and supports a fair testing experience for every learner.This is a rotational shift role in a 24/7 operation. ETS provides one-way cab service during off-hours.
What You'll Do
- Monitor live exam sessions to ensure academic integrity
- Verify candidate identity and confirm eligibility and environment requirements
- Provide clear instructions before the exam begins
- Report or escalate any suspicious behavior or rule violations
- Assist candidates with basic technical issues during the test
- Uphold ETS's standards for conduct, professionalism, and fairness
What You Bring
- Strong attention to detail and observational skills
- High level of integrity and impartiality
- Basic computer proficiency, including hardware setup and driver checks
- Clear, assertive communication skills
- Patience and focus to remain engaged during long exam sessions
- Ability to read, understand, and explain exam rules
- Fast and accurate typing skills for logging incidents
- Proficiency in Englishspoken and written
- Strong interpersonal and troubleshooting abilities
- Flexibility to work varied shifts, including nights and weekends
Education & Experience
- Bachelor's degree required
- Minimum 1 year of experience in online proctoring or BPO (non-voice) roles
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
