Quality-GMS Governance lead

As the Delivery Excellence COE Leader in GDS Consulting at EY, you will work collaboratively with delivery leaders and partners to ensure consulting engagements are delivered with the highest levels of quality, efficiency, and predictability. Your role will involve leveraging CMMI-based methodologies, industrialized processes, advanced tools, and standardized methodologies to oversee delivery reviews and optimize competencies within the Delivery Excellence function. You will also support the scaling of service delivery maturity across regions and consulting service lines. **Key Responsibilities:** - Own and lead the delivery review process across global GDS Consulting - Conduct regular delivery reviews to assess performance and identify risks - Drive consistent delivery of consulting services - Integrate CMMI practices into delivery reviews - Identify opportunities for process improvement - Establish and enforce a governance framework for delivery excellence - Build strong relationships with stakeholders - Provide support to client-facing teams - Mentor and develop the Delivery Excellence team - Resolve critical delivery issues **Qualifications Required:** - Bachelor's or Master's degree in information systems/engineering - Minimum of 14+ years of IT industry experience - Strong knowledge of service delivery across various industries/sectors - Exposure to industrialized delivery - Experience in client relationship roles - Understanding of competitive landscape on industrialized processes, AI-enabled technology, and best delivered solutions - Hands-on experience in executing critical and complex engagements In addition to the above qualifications, the ideal candidate should possess: - Proven experience and strong knowledge of Technology Delivery - Global leadership experience in executing large-scale engagements - Deep knowledge of end-to-end service delivery - Good understanding of industry certifications (ISO, CMM, and IS) - Abilities to bring in conformances and change management within EY GDS - Exposure to cross-region ways of working - Conflict management capabilities - Experience in driving organization-wide transformation agenda Join EY to build an exceptional experience for yourself and contribute to building a better working world for all. EY exists to create long-term value for clients, people, and society, and build trust in the capital markets. Across assurance, consulting, law, strategy, tax, and transactions, EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.,