Posted:19 hours ago|
Platform:
On-site
Full Time
To monitor calls (Survey Recordings) to measure performance and facilitate business strategic objectives
Provide feedback to the field team on their audit evaluation and document the same
Discuss and explain the errors and quality issues with the team and provide guidance for improvement. Facilitate training to the field team (in regional language) with respect to questionnaire, quality parameters and management expectation and assist new joiners to understand process and workflow.
Key Skills: Malayalam & Assamese
Experience :1 Year
Qualification: Graduation
Location: Mumbai - Andheri
Axis My India
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