Quality Coordinator

Qualifications & Experience

• Diploma in Engineering (Mechanical/Automobile/Production preferred)

• Minimum 4 years of experience in Quality or Supply Chain functions, preferably in

an automotive or manufacturing environment

• Hands-on experience with quality tools such as 8D, root cause analysis, and

inspection reporting

Knowledge & Competencies

• Strong communication and coordination skills

• Good understanding of automotive quality systems and supply chain operations

• Ability to manage multiple stakeholders including suppliers and OEM customers.

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Detail-oriented with strong documentation and reporting skills.

• Flexible and willing to work in Matrix organisation structure.

Soft Skills

• Capable to work in team and independently too.

• Good oral and written communication skills, including the ability to write technical

reports.

• Prompt in planning, review & reportingRole & responsibilities

Act as the first point of contact for all quality-related issues raised by internal

teams or OEMs.

• Coordinate directly with suppliers in the event of part rejection or quality concern.
• Collect, verify, and maintain all relevant quality documentation such as:

Inspection Reports

8D Reports

Containment or Corrective Action Plans

Support both supply models:

Parts received and dispatched from the warehouse.

Direct dispatch of parts by suppliers to OEMs

• Ensure proper documentation and follow-up for each reported issue.
• Provide weekly/monthly summaries and updates as required.

• Key responsibilities

Customer Trouble report sharing with customer.

Internal trouble report sharing with customer.

Quality alert

4M control report

Ship back arrangements.

Import & export replacements.

Import damage shipment verification.

Rejection collection & ERP booking

NG stock control & report

Sorting (Instruct WH / 3rd party)

Colour parts inspection.

Quality monthly inspection reports

Conflict of minerals