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Yarab Technologies
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Quality Control Manager (Insurance Domain)

Quality Control Manager (Insurance Domain)

Yarab Technologies

5 - 8 years

5 - 10 Lacs

thiruvananthapuram

Posted:1 month ago| Platform:

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Skills Required

proficiency in excel leadership skills managerial experience in quality control communication skills proficiency in crm systems proficiency in qa tools strong interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

The Senior Quality Control Manager is responsible for maintaining quality excellence and compliance integrity across insurance operations. The role involves performing quality audits, compliance checks, performance analysis, and implementing improvement measures to ensure accuracy, efficiency, and adherence to regulatory and organizational standards.

Key Responsibilities

Lead the Quality Control function across operational and compliance teams.
Develop, implement, and continuously improve the QC policy framework, SOPs, and monitoring plans.
Supervise daily QC checks on policy issuance, claims processing, reporting accuracy, and regulatory logs.
Conduct periodic internal audits and prepare MIS reports for senior management.
Identify process gaps and drive corrective or preventive actions.
Coordinate with the Compliance Department to align QC controls with FCA / GFSC / FSA Seychelles expectations.
Ensure version control and documentation integrity across product, claims, and broker correspondence.
Train and mentor the QC team to maintain a culture of accuracy and accountability.
Prepare quarterly quality dashboards and present findings to the Board or Executive Committee.

Preferred candidate profile

Graduate degree in Business, Risk, or related field (Masters preferred).
5 to 8 years of managerial experience in quality control / compliance / audit within financial services or insurance.
Strong knowledge of control testing, audit planning, and process automation.
Proficiency in Excel, CRM systems, and QA tools.
Excellent analytical, documentation, and leadership skills

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Quality Control Manager (Insurance Domain)