Quality Assurance, Implementation

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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• The Quality Analyst (QA), Implementations will play a critical role in the client onboarding and implementations team, focusing on ensuring the accuracy, consistency, and completeness of healthcare data integrations and billing system configurations. This position involves performing rigorous QA checks on data feeds received from various healthcare facilities—including patient demographics, medical records, and provider schedules—in multiple formats, as well as validating billing system setup for new clients. The ideal candidate will possess a strong understanding of the US healthcare domain and revenue cycle management (RCM) processes, with an emphasis on data integrity and system quality assurance.

• Perform detailed quality assurance reviews of inbound healthcare data feeds from client facilities, ensuring proper formatting, data integrity, and alignment with system specifications.
• Validate the successful ingestion and transformation of data into internal billing systems.
• Conduct end-to-end QA of system configuration for new client onboardings, ensuring alignment with contract requirements and billing workflows.
• Collaborate with Business Analysts, Developers, and Billing Teams to troubleshoot and resolve data issues and configuration mismatches.
• Document defects, inconsistencies, and improvement opportunities in a clear and actionable manner.
• Develop and maintain QA documentation, including test cases, checklists, and standard operating procedures (SOPs).
• Participate in client requirement gathering and technical walkthroughs to understand scope and impact of onboarding requirements.
• Ensure compliance with data privacy and healthcare regulations (e.g., HIPAA).
• Assist in continuous improvement initiatives across QA processes to increase efficiency and reduce errors.

• Bachelor's degree in health information management, Computer Science, Information Systems, or a related field (or equivalent work experience).
• 4+ years of experience in a QA role, preferably within the US healthcare or revenue cycle management (RCM) domain.
• Experience working with healthcare data, EMRs/EHRs, or medical billing systems.
• Prior involvement in client onboarding or implementation projects is highly desirable.

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.