Quality Analyst - ADSEO (Safety) - Gurgaon (Nepali)

You will be part of the Trust & Safety (T&S) team at ByteDance, working towards building a safer online community where people can freely discover, create, and connect. The team focuses on removing harmful content quickly and efficiently through human and machine-based moderation processes. As a member of this team, you will be exposed to various types of content, including but not limited to bullying, hate speech, child safety issues, self-harm, harm to others, and harm to animals. In this role, you will be responsible for conducting daily audits on the internal system, analyzing errors, and providing feedback to the BPO/in-house teams. You will also create training plans to deliver policy and process training to both in-house and external teams. Additionally, you will offer real-time support on policy and quality-related queries, guide new team members to achieve their ramp-up targets, and collaborate with overseas quality analysts on project plans for BPO teams. Conducting root cause analysis to reduce error rates, identifying policy loopholes, suggesting improvements, and optimizing existing processes will be part of your regular responsibilities. To qualify for this role, you should hold a Bachelor's degree or equivalent working experience in the short video product user industry, along with at least 1 year of QA or relevant experience in trust and safety or policy at a major tech or media company. A broad understanding of business needs, strategic thinking skills, familiarity with content understanding, machine learning, and collaboration with various stakeholders are essential. Proficiency in Microsoft Office Suite, data visualization tools, strong decision-making skills, and the ability to adapt quickly in a dynamic environment are preferred qualifications. ByteDance, founded in 2012, aims to inspire creativity and enrich lives through its diverse range of products and platforms. Joining ByteDance means being part of an innovative company that values creativity, diversity, and personal growth. The company fosters a culture of curiosity, humility, and impact, encouraging employees to constantly learn, grow, and create together. ByteDance is committed to diversity and inclusion, celebrating unique perspectives and creating an inclusive workplace that reflects the global communities it serves. Working in Trust & Safety at ByteDance requires a strong commitment to safety and wellbeing, as it can be emotionally demanding. The company prioritizes the physical and mental health of its employees, offering comprehensive programs to support their wellbeing throughout their journey with ByteDance. Collaboration and consultation with employees are key in ensuring a person-centered and innovative approach to wellbeing initiatives.,