QAD Sr. Business Analyst

As a member of the team, your role involves supporting and implementing the QAD suite of applications across different sites. You will be responsible for researching and recommending process improvement solutions to ensure efficiency and currency of established procedures, ultimately enhancing the performance levels of manufacturing operations. Additionally, you will support the Problem Management process by facilitating communication between manufacturing sites, Support Groups (Applications & Vendors), and Management. Key Responsibilities: - Assist in planning deployments and configuration changes in the current production environment - Present various metrics to management and suggest continuous improvement ideas - Escalate incidents/problems as required - Coordinate changes that affect multiple applications with respective application owners - Ensure agreed service levels are maintained and reported to both local and global IT management - Ensure systems and procedures comply with legislative requirements, such as the Data Protection Act - Operate across multiple plants and units Qualifications Required: - Previous experience in supporting and implementing ERP applications, particularly the QAD suite - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities to facilitate effective collaboration among various stakeholders - Knowledge of manufacturing operations and processes - Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously Please note that the primary location for this position is at the Pune Tech Center. As a member of the team, your role involves supporting and implementing the QAD suite of applications across different sites. You will be responsible for researching and recommending process improvement solutions to ensure efficiency and currency of established procedures, ultimately enhancing the performance levels of manufacturing operations. Additionally, you will support the Problem Management process by facilitating communication between manufacturing sites, Support Groups (Applications & Vendors), and Management. Key Responsibilities: - Assist in planning deployments and configuration changes in the current production environment - Present various metrics to management and suggest continuous improvement ideas - Escalate incidents/problems as required - Coordinate changes that affect multiple applications with respective application owners - Ensure agreed service levels are maintained and reported to both local and global IT management - Ensure systems and procedures comply with legislative requirements, such as the Data Protection Act - Operate across multiple plants and units Qualifications Required: - Previous experience in supporting and implementing ERP applications, particularly the QAD suite - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities to facilitate effective collaboration among various stakeholders - Knowledge of manufacturing operations and processes - Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously Please note that the primary location for this position is at the Pune Tech Center.