16 Qa Frameworks Jobs

Role Overview: As a strategic and data-driven Quality Leader at our company, you will be responsible for overseeing the global quality function across international processes. Your deep expertise in quality frameworks, performance improvement, people leadership, and global stakeholder management will be key to your success in this role. Key Responsibilities: - Drive end-to-end Quality Strategy across multiple international business units. - Lead teams of Quality Managers/Analysts to deliver world-class customer experience. - Build and implement quality governance, audits, RCA, and continuous improvement initiatives. - Partner with global leaders to enhance process efficiency, compliance, and...

Hi, We are hiring for a Manager Quality/Sr. Manager Quality role. Please find the below Key tasks and responsibilities for the same: Job Description: Exp level - 12years+ Work Model - WFO Develop, implement, and maintain quality assurance (QA) policies, procedures, and standards. Monitor, evaluate, and report on agent-customer interactions using various performance metrics (e.g., CSAT, FCR, AHT, NPS, QA scoring). Design and execute QA audits; analyze trends and recommend improvements. Manage a QTL and QAs and drive their performance Deliver actionable feedback and coaching to agents and team leaders on quality and compliance. Partner with operations, training, and workforce management teams ...

Job Summary The Engineering Manager is responsible for leading software development operations, quality assurance, release management, and infrastructure across multiple product teams. This role ensures high-quality delivery through effective leadership, process optimization, and cross-functional collaboration with engineering and product stakeholders. Job Description Lead three cross-functional product teams (developers + QA testers) through one-on-ones, performance reviews, and career development. Recruit, hire, and onboard engineering talent to support organizational growth. Foster a collaborative, high-performing engineering culture focused on delivery excellence. Oversee end-to-end soft...

At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opp...

Job Title: Senior SAP Quality Assurance Lead Reports To: Head of SAP / Chief Delivery Officer Department: SAP PMO / Quality & Governance Job Summary: The Senior SAP Quality Assurance Lead is a strategic leadership role responsible for defining, driving, and enforcing quality standards across all SAP programs and implementations. This role acts as the custodian of SAP delivery excellence, embedding governance practices and ensuring full alignment with SAP Activate, PMO best practices, and SAP Quality Award criteria. The objective is to position the organization as a benchmark in SAP project delivery through operational rigor and quality recognition. Key Responsibilities: Define and lead the o...

As a Senior Manager Quality in Indore, your role will involve developing and implementing QA Frameworks, SOP's, and evaluation processes. You will be responsible for analyzing call/chat/email evaluations, identifying trends, and suggesting improvements. Ensuring compliance with client-specific KPI's and service level agreements will be a key aspect of your responsibilities. You will also be expected to report on key quality metrics such as NPS, FCR, and QA Scores. Key Responsibilities: - Drive RCA for quality deviations and develop corrective action plans - Manage client and stakeholder relationships, including 3rd party clients - Utilize experience with Six Sigma, COPC, or Lead Methodologie...

We're hiring || Senior Manager Quality || Mumbai Job Specifications: Develop and implement QA Frameworks, SOP's and evaluation processes Analyze call/chat/email evaluations, identify trends, and suggest improvements Ensure Compliance with client specific KPI's and service level agreements Report Key Quality Metrics - NPS, FCR, QA Scores Drive RCA for quality deviations and develop corrective action plans Client & Stakeholder Management (3rd Party Client Management) Experience with Six Sigma, COPC or Lead Methodologies Minimum - Green Belt Certified In a leadership/managerial role for at least 2 years Strong Knowledge of QA Tools, call center metrics Proficient in PowerPoint and QA Software S...

Join the Corporate AI Incubator team within Corporate Banking as a Gen AI QA Engineering Lead at Barclays. This role is pivotal in ensuring the quality, reliability, and compliance of cutting-edge generative AI solutions, including LLMs and retrieval-augmented generation (RAG) pipelines. You will lead QA efforts across multiple AI PODs, collaborating with data scientists, ML engineers, Data engineers and governance teams to build robust testing frameworks and automation pipelines that validate model performance, safety, and enterprise readiness. **Key Responsibilities:** - Designing and implementing QA frameworks for GenAI models, including prompt validation, output consistency, hallucinatio...

We are looking for a seasoned professional with 7+ years of experience in pricing operations, data engineering, or analytics to lead global pricing operations and analytics initiatives. The ideal candidate will act as a hands-on Data and QA Engineering lead, ensuring the accuracy and quality of pricing data, trends, and models. Responsibilities include building QA workflows, leading distributed teams, mentoring analysts, and collaborating with engineering, product, and data science teams. You will also be responsible for automation efforts, dashboard/report development, offshore coordination, and ensuring SLA adherence and consistency across pricing operations. Experience with Redmine, JIRA,...

We are looking for a seasoned professional with 7+ years of experience in pricing operations, data engineering, or analytics to lead global pricing operations and analytics initiatives The ideal candidate will act as a hands-on Data and QA Engineering lead, ensuring the accuracy and quality of pricing data, trends, and models Responsibilities include building QA workflows, leading distributed teams, mentoring analysts, and collaborating with engineering, product, and data science teams You will also be responsible for automation efforts, dashboard/report development, offshore coordination, and ensuring SLA adherence and consistency across pricing operations Experience with Redmine, JIRA, and...

We are looking for a seasoned professional with 7+ years of experience in pricing operations, data engineering, or analytics to lead global pricing operations and analytics initiatives The ideal candidate will act as a hands-on Data and QA Engineering lead, ensuring the accuracy and quality of pricing data, trends, and models Responsibilities include building QA workflows, leading distributed teams, mentoring analysts, and collaborating with engineering, product, and data science teams You will also be responsible for automation efforts, dashboard/report development, offshore coordination, and ensuring SLA adherence and consistency across pricing operations Experience with Redmine, JIRA, and...

Experience: You should have at least 6 years of experience in Quality Assurance. Job Location: The job is located in Mohali, Punjab. Job Type: This is a full-time position and requires you to work from the office. Eligibility: To be eligible for this role, you should have a bachelor's degree in business, IT, computer science, or a related field. An MBA degree will also be considered. Additionally, you must have hands-on experience with test automation, API tools, and QA frameworks. A strong knowledge of SDLC, STLC, and Agile/Scrum methodologies is required. Job Description: As a Senior Quality Analyst, you will be responsible for leading the QA team and driving end-to-end quality assurance p...

You should have over 15 years of experience in Project Delivery, Client Engagement, or Analytics Delivery Management. Your background should include strong experience in Analytics/Consulting/IT Services, particularly in handling complex project execution & governance. You should possess client-facing skills with exposure to US/Global clients and have experience in handling client escalations & governance reviews. It is important that you are familiar with tools & methodologies such as DS & DE at a scale of 7/10, QA frameworks, risk tracking, BI dashboards (Tableau/Power BI), JIRA, ServiceNow, or similar. Your leadership abilities should enable you to manage multiple project teams, mentor Del...

Experience: 15+ years in Project Delivery, Client Engagement, or Analytics Delivery Management. ? Background: Strong experience in Analytics/Consulting/IT Services, handling complex project execution & governance. ? Client-Facing Skills: Exposure to US/Global clients, with experience in handling client escalations & governance reviews. Tools & Methodologies: Familiarity with DS & DE on a scale of 7/10; QA frameworks, risk tracking, BI dashboards (Tableau/Power BI), JIRA, ServiceNow, or similar. ? Leadership: Ability to manage multiple project teams, mentor Delivery Managers, and drive process improvement. ? Having managed team size of 50+; and a portfolio of $4-5mn + Show more Show less

We are seeking a seasoned QA and reliability engineering leader to define and drive our automation-first quality strategy , deeply embedded in our CI/CD workflows and platform engineering culture. This role is core to delivering robust, single-click pipelines , high-reliability environments, and data-driven insights at scale. As a Senior Engineer , youll own strategy and execution for test automation, synthetic data generation, load and performance testing, resilience testing , and environment optimization across platform services. Your Role & Responsibilities Build and scale automated QA frameworks across services, APIs, and UI for platform-grade quality Drive test enforcement in single-cli...

We are looking for an experienced Senior Data Engineer to lead the development of scalable AWS-native data lake pipelines , with a strong focus on time series forecasting , upsert-ready architectures , and enterprise-grade data governance . This role demands end-to-end ownership of the data lifecycle from ingestion to partitioning, versioning, QA, lineage tracking, and BI delivery. The ideal candidate will be highly proficient in AWS data services , PySpark , and versioned storage formats such as Apache Hudi or Iceberg . A strong understanding of data quality , observability , governance , and metadata management in large-scale analytical systems is critical. Roles & Responsibilities Design ...