Public Relations Officer(PRO)

The Public Relations Officer will serve as a vital link between our company, franchise partners, and clients. This role involves managing communication, maintaining records, and ensuring smooth day-to-day operations with a focus on accuracy, professionalism, and customer satisfaction. Proficiency in Tally is essential.

Key Responsibilities

• Handle incoming calls and inquiries from franchise partners and clients with professionalism.
• Record, process, and follow up on orders, ensuring timely updates and accurate information.
• Manage daily accounting entries and financial records using Tally software.
• Support administrative and operational activities, including documentation and query resolution.
• Prepare and maintain reports on sales, public relations, and order processing.
• Foster strong relationships with partners through effective communication and problem-solving.

Required Skills & Qualifications

• Proficient in Tally (mandatory).
• Strong communication skills in both Hindi and English (verbal and written).
• Good command of MS Office tools (Excel, Word, Outlook).
• Excellent organizational and multitasking abilities.
• Customer-focused approach with a polite and professional demeanor.
• Ability to work independently and collaboratively within a team.
• Experience in customer service, accounting, or franchise coordination preferred.

Job Type: Full-time

Work Location: In person