PTA (Power Platform CRM Technical and Functional)

BS in Computer Science or Engineering or equivalent industry experience 3-5 years of Technical Escalation Support experience (in a Tier 2/3 environment) including experience in a customer-facing or customer technical support role Overall experience of 8/10 years with dynamics or equivalent technology Customer Engagement experience with Dynamics 365 or a competitive cloud product D365CE architecture including deployment processes and telemetry SQL development knowledge with deep query and schema knowledge Deep D365 knowledge (writing and troubleshooting) Demonstrated Azure stack technology (IaaS, Microservice Apps, SQL Azure) Familiarity with development: tools, language, process, methods, troubleshooting Memory dump tooling and analysis Development/Coding Service engineering and/or DevOps experience at internet scale involving user data and/or software development for an enterprise level product Network troubleshooting and tool usage (Fiddler, Wireshark, Netmon, etc) Mandatory skills Based on tech you placing, for instance, for CE, CRM, Power Platform Technical and Functional knowledge along with expertise in more than one module. For FNO, FNO knowledge Desired/ Secondary skills Worked as Technical/Functional expert in that area,