Project Success Executive

Role:

Location:

Experience:

1) Kauvery Hospital is looking for a Project Success Executive to assist Project Success Officer” in implementation of “software-enabled process” at Kauvery Hospital.

2) The Project Success Executive’s role encompasses supporting and/or leading entire spectrum of project implementation at various units/hospital from initial kick off meeting to Implementation, Monitoring, Standardization and Management of the project.

3) “Project Success Executive” will serve as a bridge between our software partner and Units/hospitals during the entire life cycle of the product at Kauvery Hospital.

Roles and Responsibilities: -

• To assist in conducting buy-in meeting with Hospital leadership and acquire their approval for software implementation.
• To advise the Hospital leadership in choosing the right Unit SPOC for the role of Unit’s Process success officer.
• To assist in the requirement gathering from Hospitals to complete configuration of the Software system by liaising with our software partner and unit SPOC.
• To assist in providing expert advice to unit SPOC in meeting the pre-requisites (gaps closure) for product deployment at the unit.
• To ensure product configuration or customisation as per the hospital need.
• To coordinate with hospital SPOC & assist/lead implementation meetings and calls with hospitals as well as with other departments.
• To assist in performing System testing and Process validation which includes Testing new digital infrastructure and validating workflows using the new system.
• To assist in providing user-trainings to the stakeholders during the pre-implementation stage of the project.
• To travel to unit and check preparedness of departments for product launch.
• To assist in the Launch of the product at the unit along with Unit SPOC.
• To drive adoption at the unit by continuous engagement with the unit SPOC/stakeholders for one month.
• To liaise between Software partner and hospital for Post implementation support queries.
• To support Product success officer and Unit HODs through Unit SPOCs in carrying out various evidence based process improvement activities based on the data, which leads to measurable improvements in process.
• To have sound understanding of Analysis on large data as well as small data.
• To assist “Product Success Officer” in handling multiple Implementation projects at any given time.
• To conduct periodic

  training sessions

  to ensure clients and internal teams remain proficient in using the software effectively.
• To assist “Product Success Officer” in providing support for units undergoing quality accreditation.
• To organise and facilitate monthly

  review meetings

  with the stakeholders to evaluate deployment progress, gather feedback, and identify areas for improvement.
• As a part of project governance, adhere and complete “predefined activity tracker” and “daily planned activity tracker”.
• To produce and deliver Monthly reports & MIS.

Skill-sets required -

Analytical Thinking: -

2)

3)

4)

5)

Educational Requirement: -

A degree in IT / Computer Science with MBA/MHA.

Preferable experience: -

Experience in assisting to implement software enabled projects at Hospitals.

Assistance can include, but not confined to documentation, training, liaison services etc.