Project Manager

Role Summary:

Terracegate is seeking a strategic and operations-focused professional to support the Founders Office and senior leadership team in driving high-impact initiatives across our global professional services practice. This role is ideal for someone who thrives in a high-accountability environment, is comfortable working cross-functionally, and can bring clarity and execution to complex business problems. You will collaborate directly with leadership across functions marketing, business development, operations, HR, CX, and logistics to manage key initiatives, improve processes, and contribute to the firms strategic direction.

Key Responsibilities:

Client Relations:

• Proactively reaching out to clients across different regions to build and strengthen relationships.
• Conduct market research to identify service-based opportunities in various international markets.
• Assisting in the development of multinational marketing strategies tailored to diverse clientele.
• Managing client accounts, maintaining accurate records, and handling cross-border communication.
• Coordinating service-oriented promotional events and campaigns with global considerations.

Strategic Projects & Business Operations

• Partner with founders to drive execution on high-priority business initiatives, spanning client service delivery, internal operations, and business development.
• Lead and support cross-functional projects that enhance operational efficiency, improve profitability, or expand service offerings.
• Act as a key liaison between leadership and internal teams to ensure accountability, momentum, and follow-through on strategic goals.

Communication & Stakeholder Coordination

• Serve as the first point of contact for internal and external communications on behalf of the leadership team.
• Draft, review, and send emails, memos, and reports with a high level of professionalism.
• Screen calls, emails, and messages; prioritize and escalate appropriately.

Operational & Administrative Support

• Organize and maintain confidential client documents and contact databases.
• Prepare documents, reports, presentations, and briefing materials for meetings and events.
• Track client deadlines, prioritize daily tasks, and manage follow-ups to ensure timely execution.

Meeting & Event Coordination

• Liaise with internal departments and external stakeholders to ensure efficient coordination of joint projects or engagements.
• Support the execution of offsites, team events, and business development activities as required.

Required Skills and Qualifications:

• 6-7 years experience in a strategic, operations, or client-facing business role, ideally within professional services, consulting, or finance.
• Proven experience in managing senior stakeholder relationships and supporting multiple leaders simultaneously. Experience with family offices and ultra-high net worth individuals would be helpful.
• Strong communication skills with the ability to draft professional emails, reports, and client-facing documents.
• Strong business acumen, sound judgment, and the ability to anticipate needs.
• High proficiency in Microsoft Office Suite (especially Outlook and Excel); knowledge of collaborative tools like MS Teams, Zoom, and project management platforms is a plus.
• Bachelor's degree in business administration, Communications, or related field.