Project Manager

Key Responsibilities

Client & Communication Management

• Serve as the

  primary point of contact

  for clients, managing all project-related communication and expectations.
• Build and maintain strong client relationships by ensuring clarity, transparency, and timely updates on project status.
• Translate client requirements into clear project plans and deliverables for internal teams.

Project Planning & Execution

• Develop comprehensive

  project plans

  , timelines, and task allocations to manage end-to-end delivery.
• Coordinate across

  design, development, and QA teams

  to ensure alignment with scope, quality, and delivery timelines.
• Track project progress using structured documentation and ensure updates are recorded.
• Proactively identify risks, issues, or dependencies and implement mitigation strategies to avoid delays or quality concerns.

Process & Team Coordination

• Manage multiple projects efficiently, ensuring effective resource allocation and workload balancing.
• Collaborate with team leads and leadership to improve internal processes continuously, project workflows, and communication methods.
• Support in defining and refining best practices for project management across the organization.
• Ensure that project documentation, reports, and closure notes are complete, accurate, and accessible.

Technical Understanding

• Demonstrate a sound understanding of

  web technologies

  such as

  WordPress, .NET

  , or other CMS frameworks.
• Collaborate effectively with technical teams to understand project scope, technical feasibility, and deliverable timelines.
• Ensure smooth handoffs between design, development, and QA stages for optimal efficiency.

Tools & Documentation

• Use

  project management tools

  like

  Basecamp, Zoho Projects

  , or equivalent to track milestones, manage dependencies, and communicate updates.
• Maintain consistent and transparent reporting on project health, progress, and potential risks to stakeholders and leadership.

Leadership & Delivery

• Drive

  cross-functional collaboration

  and maintain accountability within project teams.
• Ensure timely, high-quality delivery of all assigned projects within agreed budgets and client expectations.
• Support in performance evaluations of project team members based on project outcomes and delivery quality.