Project Manager - Business Operations and Risk

What you will be doing:

Business Operations

• Track / Oversee Invoice to Cash process for the BU - Ensure Billing timeliness and completion, and realization of payments working with other specialist teams within FIS
• Plan and manage capital request processes - monitor achievement of capital use budgets working with Development reams.
• Mediate resolution of Billing / Payment disputes for services rendered to clients working with the respective teams across Billing, Collections and Service delivery
• Support Deal Proforma LOB reviews and approvals
• BU Cost management working with Finance, Service delivery and Technology functions
• Support BU annual planning and periodic forecasting
• Mediate and address any contract related issues working with internal teams
• Work with BU-Finance teams to review and support with necessary data
• BU Process documentation and improvements planning

Risk Management

• BAU Business & technology risk tracking and mitigation
• Plan and project-manage PCI certification program working with internal teams
• Coordinate Remediation of Internal Audit observations, actions from Control Testing and other Risk Assessments
• Address requests from compliance teams
• BAU support for operational risk and compliance activities such as tracking/governing and reporting around remediation of risks

What you bring:

• Minimum of 12+ years experience as part of standards/regulatory compliance, preferably (not mandatorily) within mid-scale or large organizations
• Good understanding and experience on Business Unit operations in a technology product or services organization
• Good understanding of risk and compliance frameworks, techniques, and remediation strategies/actions
• Appreciation of standards and regulations, including PCI, ISO 31000, ISO 27001 etc.
• Experience working in a highly matrixed organization, preferably MNC
• Experience collaborating with multiple stakeholder groups
• Ability to lead / rally diverse groups and teams and achieve risk and compliance goals in a timely manner
• Ability to communicate and articulate in a clear and concise manner
• Outcome/Results-driven as opposed to activity-driven
• Ability to work with minimal supervision, and in a structured manner
• Very comfortable with MS Office core product suite (MS Word, MS Excel and MS PowerPoint)
• Ability to produce high-quality presentations/decks for Executive Leadership consumption

Educational Qualification:

Added Bonus if you have:

• Knowledge of FIS Banking products and services
• Knowledge/experience within Banking or Financial services or Fintech Industry/Sector

What we offer you:

• A multi-faceted job with a broad spectrum of responsibilities
• Benefits designed to help support your lifestyle and wellbeing
• A modern international work environment and a dedicated and innovative team
• An opportunity to work with the very best of talent in the Industry, with significant learning and upskilling avenues
• A work environment that is highly professional, open, and inclusive with little/no red tape or bureaucracy
• A broad range of professional education and personal development possibilities - FIS is your final career step