Project Manager

Position:

Location:

Project Manager

The ideal candidate will have strong communication and coordination skills, experience in an IT project or client servicing environment, and the ability to manage both communication and account-level tasks with professionalism. Preference will be given to female candidates.

Key Responsibilities:

Client Communication & Project Coordination

• Serve as the single point of contact (SPOC) between internal project teams and customer accounts.
• Provide regular status updates on projects to customers through calls, emails, and reports.
• Collaborate with internal stakeholders to gather project information and ensure timely delivery of updates.
• Organize and facilitate client meetings, project reviews, and status calls.
• Track deliverables, deadlines, and milestones for each assigned project.
• Ensure all client queries or concerns are addressed promptly, escalating issues where necessary.

Account Management

• Maintain a comprehensive understanding of the project account structure, including contract terms, deliverables, and billing schedules.
• Work with the finance and delivery teams to coordinate invoicing, billing cycles, and payment follow-ups.
• Track project budgets, expenses, and profitability metrics at the account level.
• Assist in generating financial reports and dashboards for internal and external stakeholders.
• Support contract renewals, change requests, and scope modifications with appropriate documentation.
• Ensure compliance with client SLAs, agreements, and internal policies.

Key Requirements:

• Bachelors degree in Business Administration, Communications, Finance, or a related field.

• 2-5 years of experience

  in client servicing, project coordination, or account management roles in an IT / Software company.
• Excellent verbal and written communication skills in English.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Excel, Word, PowerPoint) and collaboration tools (MS Teams, Zoom, Slack).

Technical Competencies:

• Solid understanding of project management principles, including

  Work Breakdown Structure (WBS), Project Estimation, and Budgeting.

• Demonstrable experience in

  Project Cost Management

  and tracking financial metrics.
• A foundational understanding of modern

  Software Architecture, Technology Stacks, and recent development trends

  is highly desirable.

  Role & responsibilities

Preferred candidate profile

• Female candidates are encouraged to apply.
• Professional, client-facing demeaner.
• Based in or willing to relocate to Gurgaon, Haryana.