Project Manager

Job Title:  Project Manager Telecom / ISP / Networking

Location: Delhi/Gurgaon

Department: Network Projects / Service Delivery

Type: Full-time

About the Role

This role is responsible for coordinating and managing end-to-end network deployment and telecom implementation projects for enterprise or ISP customers. The candidate will handle project planning, fibre rollout, equipment delivery, network migration, routing & switching activities, and customer service delivery, ensuring timely and successful completion.

Key Responsibilities - Project Coordination

• Coordinate day-to-day activities for network rollout and upgrade projects (Fiber, Broadband, MPLS, Internet Leased Line, WAN, etc.).
• Track provisioning, installation, commissioning, and testing of telecom circuits.
• Maintain trackers for link delivery, site readiness, vendor work status, and implementation schedules.
• Liaise with internal teams: NOC, field engineers, L2/L3 networking, provisioning, and service delivery teams.

Project Management

• Plan, manage, and deliver small to medium-scale network projects independently.
• Prepare project scope, timelines, task breakdown, resource allocation, and risk assessment.
• Ensure end-to-end execution of routing & switching deployments (Cisco, Juniper, Huawei, etc.).
• Manage network migration, change control, and customer approvals.
• Handle escalations, SLA compliance, and customer communication.

Stakeholder & Vendor Handling

• Coordinate with OEMs, telecom vendors, fiber contractors, and local authorities for site permissions.
• Conduct weekly project review calls with clients and internal teams.
• Track purchase orders, material delivery (routers, switches, SFPs, fiber cables), and logistics.

Documentation & Reporting

• Prepare project reports, MOMs, project plans, status dashboards, and risk logs.
• Maintain installation documents (AT, BOQ, HLD/LLD, as-built documentation).
• Use PM tools: MS Project, Excel, Jira, Asana, Monday.com, Smartsheet, or similar systems.

Technical Knowledge (Preferred)

• Telecom and ISP services: MPLS, SD-WAN, ILL, Broadband, PRI, VoIP, VPN, Dark Fiber, DIA.
• Networking protocols: TCP/IP, VLAN, OSPF, BGP, STP, QoS, NAT, IPv6.
• Routers/Switches: Cisco (Catalyst/ISR/ASR), Juniper, Microtik, Huawei, Brocade, Extreme.
• Understanding of fiber optics, last-mile installation, RF & wireless links is a plus.
• Familiarity with NOC operations, ticketing systems, and network monitoring tools.

Qualifications

• Bachelor’s degree in Electronics, Telecom, Computer Science, or related field.
• 3–7 years of experience in telecom or ISP project coordination / project management / service delivery.

Certifications (Preferred)

• CCNA / JNCIA / NSE 1-2 / CompTIA Network+
• PMP / PRINCE2 / CAPM
• ITIL Foundation

Soft Skills

• Excellent communication and customer-handling skills
• Strong documentation and follow-up ability
• Multitasking, time management, and problem-solving mindset
• Ability to work under pressure with tight deadlines

KRAs (Key Result Areas)

• On-time provisioning of customer links
• Project delivery with minimum escalations
• Reduction in cycle time and operational delays
• Proper tracking of vendor and material management
• Customer satisfaction and SLA achievement

Benefits

• Work on large telecom network rollout and migration programs
• Exposure to enterprise clients, data centres, and multi-OEM environments
• Growth path to Senior PM / Service Delivery Manager / Program Manager