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Project Management - Customer Service Relationship.

2 - 7 years

1 - 4 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Skills Request:

CSR - Customer Service Relationship.

1. Allocating meeting rooms

2. providing badge access for customer

3. Arranging shuttle & Meals for customer.

4. Preparation of budget for customers requirement.

5. Maintain the decorum of front office.

6. Auditing customers office area and checking the gaps.


1. BPO/Budget, responsible for quotation management/department cost control

- Responsible for the budget collection and summary of all stages' quotations, review and co-work with customer to get BPO before Build.

- Analysis for final quotation collection and comparison for each stages, review and coordinate internal functional teams to solve the quotation issue, and review quotations with customers


- 2. CSR EPM, responsible for customer service and reception

- Responsible for NPI project management and customer reception (Shuttle Dispatch/Dining/Food Ordering/Access, etc.), to ensure the visit goes well.

- Responsible for the customers' room environment audit and follow-up of the transformation and upgrade of maintenance, ensuring that the customer room environment meets customer needs.

- Responsible for department admin statistics and attrition rate analysis and other related human resource reports.


3. Security EPM, responsible for the security management and control of new project

- Responsible for the relevant planning of the new project security processes, to ensure no leak-off and security issue of the new project Eng. Build at all stages.

- Coordinate to make sure the efficiency and safety of new project, summarize abnormalities to put forward improving proposals.

- Responsible for new project Security-related cost control, and reduce the cost of RD Stage.


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