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Birlasoft
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Project Lead-Cloud & Infra Engg

Project Lead-Cloud & Infra Engg

Birlasoft

5 years

0 Lacs

greater hyderabad area

Posted:2 days ago| Platform:

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Skills Required

angular portal api azure support report analysis research checks workflow query sql server maintenance monitoring agile devops

Work Mode

On-site

Job Type

Full Time

Job Description

Area(s) of responsibility

EUC Support.

Role

EUC Support.

Level & Grade

Location:

Experience

5-6 years

Key Competencies

EUC Support.

Shift

24*7

Job Responsibilities

Proactively monitors MCI front-end components (Angular portal app; Web API app; Azure web job) using Dynatrace/Nimsoft tools. Interprets and disseminates the information to a variety of audiences, including support teams and internal leadership.
Production L2 support – User Tickets, MI’s, Nimsoft Tickets, Daily MCI Production Report and Image Failure Analysis and reporting.
Monitor Specialist – Monitors Dynatrace Azure Events. Initial research on any alert
Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the event’s resolution.
Performs daily manual checks on MCI volume being processed through various workflow stages (need to be able to query MS SQL Server db).
Executes automated and manual smoke tests following maintenance and outage recovery periods.

Minimum Requirements (Education Qualification & Work Experience)

1+ years in an application monitoring/support related role
1+ years using Dynatrace and/or Nimsoft tools
1+ years MS SQL server
1+ years of combined experience working in Microsoft Azure Cloud PaaS, Agile, CI/CD, DevOps environments.

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