On-site
Full Time
Role Summary
We are seeking a proactive and personable Project Coordinator / Client Relationship Executive to serve as the key link between our organization and partner schools. The ideal candidate will have at least one year of experience in a customer-facing or client-servicing role, with a strong commitment to relationship management, communication, and technical coordination.
Key ResponsibilitiesOnboarding & Coordination
· Conduct orientation sessions for school coordinators and students on program processes
· Collect coordinator and student details; generate and share login credentials
· Schedule and coordinate launch dates for school projects
Relationship Management
· Share the academic term calendar of projects/events with partner schools
· Maintain weekly communication with school coordinators to track progress
· Visit assigned schools regularly to build rapport and ensure smooth program execution
· Document all communications and share relevant updates with internal teams
Reporting & Monitoring
· Prepare and share project progress reports with assigned schools
· Maintain weekly trackers and dashboards.
· Share attendance data from special events and webinars
· Update monthly activity highlights and plan for upcoming initiatives
Key Skills & RequirementsExperience
· Minimum 2-3 years of experience in a customer service, client servicing, or relationship management role
· Previous experience in EdTech or education-focused organizations is a plus
. Music skills /knowledge is an added advantage
Communication & Soft Skills
· Excellent verbal and written communication
· Active listening, empathy, and problem-solving mindset
· Ability to handle client concerns professionally and confidently
· Multilingual abilities are a plus
Job Type: Full-time
Pay: ₹360,000.00 - ₹420,000.00 per year
Benefits:
Application Question(s):
Willingness to travel:
Work Location: In person
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