Programme Coordinator - Executive Education Programme

Key Responsibilities:

• Independently manage program execution for both on campus and online live programs, which might include travelling to various locations {need based}.
• Deep involvement in crafting and implementing an effective and enduring operational and cost management strategy for executive education programs, with a focus on building scale and process excellence for the overall program efforts.
• Build, manage and sustain client relationships, similar to high end customer management roles in Banking, Airlines, Retail and Hospitality.

• Manage all program execution related activities and owing the end-to-end delivery of programmes allotted.
• Plan & schedule activities for the programmes and manage activities within stipulated budgets.
• Support the Team Manager, Delivery Head and COO- EEP in analyzing and creating process efficiencies to meet the business needs of various stakeholders.
• Work with colleagues across units and departments to ensure a consistent, comprehensive, and quality driven approach.
• Develop a sound understanding of the programs and activities undertaken at IIMA and develop strong sustainable relationships for faculty coordination.
• Share periodic operational reports and update relevant MIS.

Key Skill Requirements:

• Strong project, event management and time management skills.
• Excellent communication skills, service orientation and process adherence ability and experience.
• Demonstrated ability to manage a complex workload, prioritize tasks and use logic and reasoning for completion of tasks to deadlines.
• Strong ability to build collaborative working relationships with a diverse audience of faculty, staff (inter and intra departments) and clients.
• Self-motivated with the confidence to work independently with academicians and support staff.
• Ability to travel, as required.
• Willingness and availability to work over weekends, based on program needs (compensatory benefits will apply as per norms).
• Digital literacy, good working knowledge of MS Office tools.
• Familiarity with new trends in Executive Education would be an advantage.

Qualifications & Experience:

• Graduation (full time) in management or any other discipline.
• Minimum 3 years of experience in suitable customer facing role and process exposure, especially from Banking & Financial services, Airlines, Retail, Hospitality and BPOs.

Age:

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