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Program Specialist US Healthcare Voice Process

Program Specialist US Healthcare Voice Process

Allegis Services India

1 - 6 years

3 - 5 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

us healthcare communication skills ar calling healthcare bpo hipaa hippa regulations voice process rcm medical billing international voice process outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Make
outbound calls
to insurance companies for benefit verification and prior authorization.
Verify
insurance coverage, co-pay, co-insurance, pre-auth requirements
for patient procedures/therapies.
Ensure
accurate and clear documentation
with zero assumptions, as this directly impacts patient care.
Maintain compliance with
HIPAA guidelines
and protect patient health information.
Communicate clearly and effectively with payors, resolving queries with professionalism.

Preferred candidate profile

2+ years total experience
, with
1+ year in US Healthcare Voice Process (mandatory)
.
Strong knowledge of
benefit verification / AR calling / pre-authorization
.
Familiarity with
HIPAA compliance
and healthcare documentation.
Excellent
English communication & attention to detail
.
Comfortable working in
night shifts (6 PM3 AM IST)
.

This is a 6-month contractual role

[imaheen@astoncarter.com]

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