Program Manager

Job Description

Deliverables Building Digital Capability Identify, document and track digital initiatives impacting HDO ways of working Responsible for new product /digital process UAT testing Develop and design documents including process outlines, flowcharts, checklists, templates, and implementation procedures Partner with cross functional teams to identify best practices and create new digital tracks to enhance digital process capabilities Partner with P&C peers to gather & initiate new digital tracks and governances on existing processes Ensure product delivery timelines with continuous track monitoring & close-looping Partner with circle teams to track possible process prioritizations/ de- prioritization 2. Process Excellence Ensure effective implementation of Digital processes and changes Perform A/B testing for Proof of concepts trials Partner with training team to ensure smooth Change Management Creating visibility to monitor success metric of process changes implemented Demonstrate (Key competencies) Customer Obsession Process Orientation Influencing Ability to scale capabilities Problem-solving skills Presentations skills