Job
Description
Armed and fueled by their personal agency, bias towards action, and passion for helping their teams to operate with ever greater efficiency and transparency, our Program Managers plot clear paths through complex situations to advance cross-organizational programs and initiatives. We are driven to ensuring customer success through the delivery of quality products and services, and help our organization navigate the balance of strategic business objectives and delivery and compliance requirements that requires. We are seeking a proactive and detail-oriented Program Manager to join our team. This role involves partnering closely with and across scrum teams to ensure timely delivery and manage risks, as well as being the voice of our teams in broader organization initiatives. Work is non-routine and flexibility and creativity are highly valued. This is an excellent opportunity for someone looking to build a career in program or project management. What We Offer: Non-routine work coordinating large-scale program delivery across self-motivated teams. Opportunity to grow your skills and experience under active program mentorship in our collaborative work culture. Key Responsibilities: Coordinate the delivery of multiple projects or releases, including tracking timelines, deliverable progress, dependencies, and risks. Organize and facilitate team and stakeholder reviews, ensuring transparent and accurate communication of program status, risks, and needs. Maintain project documentation, dashboards, and status reports. Support release management activities, including environment coordination and deployment tracking. Ensure compliance with internal processes and reporting requirements. Assess the impact of risks, dependencies, and plan changes, leading mitigation planning where possible and escalating impacts as needed. Work with senior program managers and technical teams to streamline processes and improve organization efficiency. Requirements: Bachelor s degree in Engineering, Computer Science, Business, or related field. 3 or more years of experience in project/program coordination or similar roles. Understanding of agile/scrum project management methodologies. Strong critical thinking and problem-solving skills with the ability to anticipate challenges and proactively address them. Demonstrated success in adapting to new situations and a commitment to continuous learning. Strong interpersonal and communication skills with demonstrated ability to lead without direct authority. Proficiency in MS Office (Excel, PowerPoint, Outlook) and project management tools (JIRA, Confluence, etc.). Preferred Qualifications: Certification in project management (e.g. PMP, CAPM, PPM). Certification in agile software development methodology (e.g. PMI-ACP, CSM/CSPO, SAFe POPM) Exposure to enterprise applications (e.g., Siebel, Oracle tools) or release management processes. Experience with managing process criteria, metrics / measurements and analytics reports. Experience with process improvement mechanisms, auditing, and assessment skills.
