Program Advisor

About the Role

We are seeking a motivated and knowledgeable Program Advisor to guide and support participants in achieving their educational, professional, or program-related goals. The Program Advisor will act as the primary point of contact for program participants, providing information, resources, and personalized guidance to ensure a positive and successful program experience.

Key Responsibilities

• Serve as the first point of contact for inquiries from prospective and current program participants.
• Provide detailed information about program structure, requirements, and outcomes.
• Advise participants on course selection, schedules, and program progression.
• Monitor participant progress and provide timely feedback or recommendations for improvement.
• Collaborate with faculty, trainers, and administrative teams to address participant needs.
• Assist with the development of program materials, resources, and documentation.
• Maintain accurate participant records and prepare progress or completion reports.
• Organize and participate in orientation sessions, workshops, and program events.
• Stay updated on industry trends, program updates, and best practices to provide relevant advice.

Requirements

• Bachelor’s degree in Education, Counseling, Business Administration, or a related field (Master’s preferred).
• Proven experience in academic advising, program coordination, or a similar advisory role.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Proficiency in MS Office Suite and/or program management software.
• A customer-focused mindset with a passion for supporting participant success.

Preferred Skills

• Experience in the [specific industry, e.g., higher education, training & development, non-profit programs].
• Knowledge of relevant accreditation requirements or industry standards.
• Familiarity with CRM or Learning Management Systems (LMS).

Job Type: Full-time

Pay: ₹9,779.79 - ₹45,000.00 per month