Production Support Associate

Hi All,

PFB opening.

Please find below opening

Positions- -.Application/Production Support (Linux, Oracle, Autosys, ITIL, ITRS)

Experience-7 to 20 Years

Location-Mumbai BKC

Manditory-Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable.

CTC-Upto 25LPA(Depends on Last Drawn Salary)

Mode: Work from Office (5 Days a Week)

Shift Timing - 7:30AM-5:30PM

Interview Process:

• 1st Round: Virtual Interview and 2nd round-face to face.

• Notice Period: Immediate to Serving 15 Days Max

MAPs Team-

Role:

Responsibilities

• Responsible for ensuring the smooth running of production Equities business facing support
• Provide and manage day-to-day application support to front-office Equities trading systems, managing client and market connectivity, answering user queries, monitoring applications, release of changes to production environment and post-release checking
• Interact closely with regional business users and other groups in Technology to ensure issues are addressed and communicated in a timely manner
• Work closely with developers and business analysts to plan system rollout and application updates, provide feedback on production system performance, and investigate production problems and identify solutions
• Manage system outages in production by interfacing between business, developers, infrastructure teams and management
• Main tasks including stakeholder communication, execute remedial actions to resolve outage, provide information to business to alleviate knock-on impact, work on post-mortem and follow-up actions for root cause identification, recurrence prevention, and any improvement in problem detection and resolution
• Ensure that standards of operating procedures for incident, problem, monitoring, service requests and change management procedures are followed
• Candidates should be prepared to work out of normal business hours on a rota basis such as weekends, or early morning shifts according to business needs
• Proactively identify and resolve potential production problems in all trading systems and escalate them to relevant parties if necessary. Suggest continuous improvements to existing processes for support both locally and globally
• Provide performance and capacity monitoring and planning to the platform to ensure the applications are running in healthy state and enough capacity to handle volatile market volumes

Skills Desired/ Required

• Knowledge in production technology support in investment banking environment
• Good system knowledge of Unix/Linux, Messaging Middleware (MQ, EMS, RV), market data, Oracle and networks
• Familiar with UNIX shell scripts, Perl and python
• Knowledge of Equities markets
• Strong analytical, problem solving and troubleshooting skills. Troubleshooting experience in direct market access and algorithmic trading
• Understanding of Equities algos would be advantageous
• Proactive, has initiative, diligent, hardworking.
• Willing to learn
• Good team player and able to work independently
• Good verbal and communication skills are necessary
• Able to work under pressure in time sensitive trading environment
• Experience with ITRS, Java VM, Windows, Ansible, AMPS, Autosys, Tableau would be an advantage

Interested can apply on shivangi.verma@nusummit.com

Regards

Shivangi Verma