Production Analyst, AWS

As a Production Analyst, youll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. Well look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.

Its a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. Youll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.

Your role will also involve:

• Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
• Regularly attending the feature teams refinement and planning sessions
• Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
• Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery

Were looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, youll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. You'll need at least seven years of experience in AWS, Autosys, Cloudwatch, S3, Pyspark, SQL, UNIX & other supporting tools.

You'll also need experience inITIL and ITSM processes and technical expertise in incident, problem, change, IT, continuity or capacity management.

Were also looking for:

• Knowledge and experience of industry standard toolsets and processes
• Knowledge and experience of using operational principles
• A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills