Product Trainer - Appliances

About Organization:

Godrej Enterprises Group (comprising Godrej & Boyce and its subsidiaries) has a significant presence across diverse consumer and industrial businesses spanning Aerospace, Aviation, Defence, Engines and Motors, Energy, Locks & Security Solutions, Building Materials, Green Building Consulting, Construction and EPC Services, Heavy Engineering, Intralogistics, Tooling, Healthcare Equipment, Consumer Durables, Furniture, Interior Design, Architectural Fittings, IT solutions and Vending Machines

About Godrej Appliances:

We are one of the strongest Indian brands in the Consumer durables industry having a wide variety of Household and commercial Appliances namely Home Refrigerators, Medical Refrigerators, Chest Freezers, Air Conditioners, Washing Machines, Microwave ovens and recently launched Air Coolers and Dish Washers.

KRA:

• Training Content Development
• Train the Trainer (Team Leaders)
• Monitor Training Dissemination and Conduct ‘Model’ Training Sessions

Training Content Development

• Benchmark products & features with competition and develop FAQs to help the team’s product comparison skills
• Choose and create the best medium for dissemination of the selling story by using different mediums viz. AV solutions, other sales aids.
• Study sales pitches and demo skills used by competition as well as outside the industry in other sectors to incorporate best practices.
• Assessment, incentives, leader boards

Train the Trainer (Team Leaders)

• Continuous & regular training of the Team Leaders (Off-roll employees who in turn lead a team of 30-35 secondary sales force members) to equip them to train their team at the Sales counters
• Organize ‘Train the Trainer’ programs for the Team Leaders and Sales team members via self as well as with specialists in sales skills

Monitor Training Dissemination and Conduct ‘Model’ Training Sessions

• Prepare Monthly Training Calendar for branches in the zone through team Leaders and ASMs & ensure execution as per plan.
• Travel to markets regularly to oversee knowledge transfer at the ground level, hand holds the team leaders and ASMs to conduct ‘model’ training.
• Conduct tests/ quiz/ role plays for the secondary sales force in every market visit.
• Collect feedback from the market and improvise the training content on an ongoing basis
• Also deploy training to on-roll sales team members in all model trainings and via Team Leaders

Special Skill:

- Business context

- Innovation

- Creative Thinking

- Team building

- Communication Skills

Essential Qualification & Experience:

B.E (Any specialization) with Min 8 Years of Experience

Other Graduation with Min 10 Years of Experience

"Proficiency in speaking Kannada is mandatory for this position."