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Product Quality Specialist

Product Quality Specialist

Zerto

2 - 5 years

7 - 10 Lacs

bengaluru

Posted:2 months ago| Platform:

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Skills Required

product quality data analysis data management development manager quality systems project management agile data collection analytics sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for ensuring the business maintains compliance with the company s policies, core processes and international standards, models and regulations. Responsible for planning, execution, recording of audit results, assessing maturity of processes and recommending good practices. Follow up of audit activities, aligned to the approved audit plan and in line with the required and recognized processes and procedures. Provides support in reviews conducted by other audit programs, their external auditors and representatives.

Management Level Definition:

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

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What youll do:

Hardware product quality critical issue management. Uses internal resources for problem resolution of day-to-day issues (whether they arise internally or at CM sites) and drives corrective action when necessary. Cultivates continuous improvement mind-set. Effectively uses data and analytics to improve both product and process quality in a meaningful way.
Leads Hardware Product Quality Critical issues. Independently leads root cause and corrective action activities. Responsible for driving Root Cause Corrective Actions related to Field Returns ensuring goals of the company are met.
Leads cross-functional meeting within Org to monitor Field Quality and Reliability and drive action accordingly. Engages with Quality Metrics, including monitoring, identifying trends, and driving improvements. This may also include developing new measures and metrics.
Represents Product Quality Engineering in projects of significant scope that require multi-functional participation and buy-off and have global impact and may affect policy changes company-wide. Supports commodity teams as required. Collaborates with Technical Operations, Component and Sustaining Engineering groups to resolve failure modes attributed to supplier or internal quality, manufacturing or design related deficiencies. Supports Purge/MCO/ECO, Deviation, and Mfg Hold activities as processes ensuring they are complete and accurate prior to submitting and/or approving. Participates in PQE critical initiatives to ensure consistency and standardization within the organization.

What you need to bring:
Bachelor s degree in Engineering or equivalent. Five or more years work related experience. Familiarity and understanding of electronic assembly process including one or more:surface mount assembly, general electronic soldering operations, mechanical assembly, box build, system configuration processes. General knowledge of IPC specs (e.g., IPC-A-610) and industry circuit board standards. Must be flexible with working hours (after hours support as must work with global time zones) and working with different cultures. Proficiency in various data management applications such as SQL, Tableau, and/or Alteryx is desirable.
Familiarity with Electronics Manufacturing and Quality Systems is desirable. Knowledge of Microsoft Office products required. Knowledge of Agile is a plus. Ability to influence, empower and lead multi-functional teams. Excellent problem-solving / analytical / auditing skills. Solid project management skills. Excellent collaboration and influencing skills. Excellent communication, interpersonal and intercultural skills.

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Product Quality Specialist