Product Quality Manager - Product Operations

As an individual at Apple, you will play a key role in managing the superior iPhone quality in the market. Your responsibilities will include: - Leading all in-region quality-related issues for iPhones manufactured by Apple's partners. - Providing leadership and guidance to manufacturing partners to ensure iPhones meet Apple's quality standards. - Monitoring, controlling, and improving product quality using production, reliability, and field data. - Developing and executing product quality plans and systems, managing quality activities for new products. - Conducting audits to ensure compliance with Apple specifications, quality standards, and SOPs. - Collaborating with manufacturing partners to understand quality-related factory and material issues. - Implementing systems to identify root causes, containment, and corrective actions. - Applying lessons learned from previous projects to enhance the quality management process. Preferred Qualifications: - Strong communication skills for concise issue communication. - Ability to multitask in a fast-paced, technically dynamic environment. - High energy and motivation to drive issue closure across cultures. - Proficiency in written and verbal English. Minimum Qualifications: - 10 years of technical experience in quality and/or engineering in high-volume consumer electronics, preferably handheld phones. - Bachelor's degree in Engineering (Electrical or Mechanical). - Experience in product quality management, operations, electronic assembly processes, and testing methodologies. - Knowledge of statistics, quality methodologies (e.g., design of experiments, statistical process control), sampling strategies, FMEA, GR&R. - Experience in failure analysis, data interpretation, Metrology, GD&T. - Familiarity with Smart Quality tools like Tableau, Analytics, ML. - Willingness to travel up to 40% domestically and internationally.,