Product & Process Trainer

Job Profile: Product & Process Trainer/Work from Office

Location: Indore, MP.

Experience: Minimum 1 year

Roles & Responsibilities:

• Prepare Training Modules to conduct the training, Such as Product and Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction & Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Support floor training initiatives, intermittently assist in design and development of training material.
• Provide feedback and input for training content enhancement and development.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion.

Desired Candidates:

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require.

Reach us for an Interview

Email: [email protected]

Call: +91 7000522272

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance

Education:

• Bachelor's (Required)

Experience:

• Training & development: 1 year (Required)

Language:

• English (Required)

Location:

• Indore, Madhya Pradesh (Required)

Work Location: In person