Product & Process Trainer

Job Title: Process Trainer

Location: Rajkot, Gujarat

Job Summary:

We are looking for an experienced and dynamic Process Trainer to join our team in Rajkot. The ideal candidate should have a strong background in retail training, excellent communication and interpersonal skills, and be passionate about enhancing the capabilities of field teams through effective product and process training.

Key Responsibilities:

• Conduct product, process, refresher, and skill-building training programs for field teams.
• Provide on-the-job (OJT) and nesting support to ensure trainee performance meets client goals.
• Deliver field training reports and MIS updates to the client as per the prescribed schedule and formats.
• Ensure completion of all required forms, reports, and documentation within the defined timelines.
• Maintain a thorough understanding of products, quality guidelines, and client-specific processes.
• Ensure consistent quality and performance improvement among trainees during training and OJT periods.
• Collaborate with client and internal teams to ensure training effectiveness and alignment with business goals.

Required Qualifications & Experience:

• Education: Graduate in Science or Engineering stream.
• Experience: Minimum 5-6 years of overall experience in Product and Process Training.
• Background: Must have a strong retail industry (oil & gas) background.

Skills & Competencies:

• Excellent interpersonal and soft skills with a service-oriented approach.
• Strong communication skills — must be able to read, write, and speak English fluently.
• Local language proficiency (Gujarati) is mandatory.
• Good analytical, reporting, and presentation skills.
• Ability to adapt to dynamic client requirements and manage multiple training clusters or regions.

Other Requirements:

• Must be physically fit and open to extensive travel on a monthly basis.
• Must be a resident of Rajkot.
• Willingness to travel across regions/clusters as per business needs.

Job Type: Freelance
Contract length: 6 months

Pay: ₹211,697.46 - ₹600,000.00 per year

Work Location: In person