Product Manager - Retail MFB

As the 1st line custodian of all products, you will be responsible for critically analyzing the product performance on the ground and identifying gaps and lapses to be reported to senior management periodically. It is crucial to ensure that the standard operating processes are strictly followed and maintain the sound logic and configurations of products on our IT platform to achieve the desired performance levels. Collaboration with the IT team is essential to ensure the platform functions effectively, address system issues promptly, and provide timely resolutions. In this role, you will evaluate new business opportunities, optimize current channels, and develop partnerships within and outside the Tata Capital ecosystem to facilitate cross-selling of different products. Project management skills will be required to handle new opportunities and collaborations effectively. Coordinating with channels and sales teams to drive business growth, initiating and executing marketing campaigns, and generating timely MIS reports are key responsibilities. You will also be involved in competition mapping by conducting market research activities for benchmarking product propositions and process flows. Driving revenue through insurance and other cross-sell products, leading process improvement projects, and developing training content for employees on product knowledge are part of this role. Strategic initiatives will involve building partnerships, engagements, and digital journeys with external vendors, while collaborating with cross-functional teams to enhance user experience through technology and process enhancements. Additionally, you will gather insights on customer experience, identify growth opportunities, and align business goals accordingly. Collaboration with Business Intelligence, risk, and analytics teams to explore new segments, analyze customer portfolios, and develop new product offerings is crucial. Liaising with stakeholders from the Business Intelligence, risk, and analytics teams to identify new segments and opportunities will also be part of your responsibilities. The ideal candidate for this role should have a Post Graduate/ Graduate degree in any discipline.,