Job
Description
As a Product Technical Lead, you will play a crucial role in connecting the product vision with technical implementation. Your responsibilities will include leading discussions on product architecture, defining technical roadmaps, and guiding engineering teams to create high-performance, scalable solutions for our AI chatbot platform, BotPenguin. This position requires strategic thinking, hands-on development experience, and leadership skills to align cross-functional teams towards the success of the product. You will collaborate closely with product managers, senior engineers, AI specialists, and business stakeholders. Additionally, you will oversee code reviews, mentor junior developers, and uphold high software quality standards. This role presents exciting opportunities to develop impactful AI-driven solutions and influence the future of conversational automation. To succeed in this role, you should possess a Bachelor's degree in Computer Science, IT, or a related field, along with a minimum of 5 years of experience in software engineering, including at least 2 years in a technical leadership capacity. You must demonstrate expertise in scalable system design, product architecture, MEAN/MERN Stack technologies, software architecture planning, low-level design, and implementing product-level architectural patterns. Proficiency in creating and implementing scalable, high-performance solutions, backend API development, UI integration, cloud platforms like AWS, containerization (Docker, Kubernetes), AI/ML concepts, version control tools (GitLab/GitHub), and project management tools (Notion) is essential. Strong analytical mindset, leadership skills, and a dedication to mentoring junior developers are also critical soft skills for this role. Your primary responsibilities will involve leading technical architecture design and roadmap planning for BotPenguin's core platform, collaborating with the Product Manager to align product vision with technical execution, designing and developing core platform modules, enforcing technical best practices, evaluating and integrating AI models and automation tools, ensuring application performance, security, and scalability, and supporting technical issue resolution for Customer Success and QA teams. Additionally, you will drive technical discussions, conduct code reviews, foster a culture of continuous improvement and innovation, collaborate with the Product Team on implementing new features, define software architecture with Technical Leads, develop backend APIs, conduct testing, document technical processes, and collaborate with various teams to enhance user experience. Working in this role will allow you to lead the evolution of a rapidly growing AI product, be part of an innovative AI startup driving chatbot automation, collaborate with a talented team, access ample learning opportunities, engage with global clients and impactful projects, enjoy flexible work hours, and contribute to a culture of creativity, ownership, and collaboration. Exceptional performance in this role may lead to promotion opportunities to a VP/CTO position. In summary, as a Product Technical Lead, you will drive the technical aspects of BotPenguin, collaborate with various teams to enhance product features, ensure high software quality, and contribute to the growth and success of our AI chatbot platform.,
