Product Engineer

Company Description

StockTool.Ai is a mobile app that leverages AI and Large Language Models (LLMs) to provide instant insights and updates to stock-related queries. StockTool.ai serves small investors and retail traders who need real-time access to stock-related information. The app emphasizes instant insights and real-time updates to help its users make informed investment decisions.

Role Description

This is a part-time hybrid role for a Product Support Engineer located in Lucknow. The Product Support Engineer will be responsible for providing product, customer, and technical support. Day-to-day tasks include troubleshooting and resolving technical issues, conducting analysis to diagnose issues, and ensuring customer satisfaction through effective support and communication.

Qualifications / Requirements

• Working experience / knowledge of AWS, Flutter and Python language
• Experience in Product Support and Technical Support
• Analytical Skills and Troubleshooting abilities
• Excellent written and verbal communication skills
• Ability to work well in a team-oriented environment
• Knowledge of stock markets and related tools is a plus
• Related qualification or certification