Processing Assistant

Position Overview:

The Processor will be responsible for performing a variety of loan documentation duties on complex mortgage loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Key Responsibilities:

Review Mortgage Loan Applications

Verify Customer Information

Gather Documentation

3

• Appraisal Products
• Title Report and Closing Services
• Flood Certificate and Flood Insurance
• Payoffs and Subordinations
• Homeowner’s Insurance
• Condominium/HOA Documents
• Translations
• Credit Supplements
• Mortgage Insurance Certificate
• Tax Transcripts
• Verifications of Income, Employment, Assets, Mortgage/Rent

Prepare and Process Mortgage Loan Files

• Review and understand loan conditions and interpret policies and guidelines while analyzing mortgage loan documentation
• Verify conditions of approval which includes customer income / asset documentation
• Calculate income, analyze financial statements, validate all liabilities and accurately input all appropriate information into client systems
• Resolve routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances

Pipeline Management

• Maintain daily workflow prioritization to ensure pipeline management meets required service level touchpoints and closing dates
• Adhere to standards to ensure all timeframes and compliance requirements are being met

Customer Service

• Communicate expectations, requirements, and program details though established communication standards to keep all relevant parties informed of loan status
• Ensure customer service surveys maintain the rating level designated by management

Required Skills:

• Attention to Detail

  : Ensure all information is accurate and complete

• Organizational Skills

  : Manage multiple loan files and tasks and be able to adapt to constant modification of the workflow

• Communication Skills

  : Effectively interact with all relevant parties to the loan transaction

• Time Management Skills

  : Able to prioritize multiple competing tasks and manage time effectively in a fast-paced environment

• Analytical Skills

  : Able to interpret policies and guidelines and problem solve while analyzing customer and loan documentation

• Computer Proficiency

  : Use mortgage processing software and customer management systems in a paperless environment

Required Experience

• Minimum 2-4 years Current Mortgage Loan Processing Experience:

  Includes extensive knowledge of mortgage processing and understanding of entire mortgage loan life cycle: processing, underwriting and closing

• Minimum 2 years Credit Underwriting Knowledge

  : Understanding of credit underwriting guidelines for FHLMC and FNMA for both purchase and refinances

Typical Work Environment:

Office Setting

Team Collaboration

Work Hours