Responsibilities :- Handle inbound and outbound calls to address customer inquiries and resolve issues Respond to customer emails communications promptly Maintain accurate and detailed records of customer interactions Collaborate with other departments to resolve complex customer issues Monitor and manage multiple communication channels simultaneously Provide feedback and suggestions to improve customer service processes Meet performance metrics and targets for customer satisfaction and response time Qualifications High school diploma or equivalent; bachelor's degree preferred Previous experience in a customer service role Excellent verbal and written communication skills Ability to multitask and manage time efficiently Strong problem-solving skills Attention to detail and accuracy Proficiency with customer service software and CRM systems

Responsibilities Handle inbound and outbound calls to address customer inquiries and resolve issues Respond to customer emails communications promptly Maintain accurate and detailed records of customer interactions Collaborate with other departments to resolve complex customer issues Monitor and manage multiple communication channels simultaneously Provide feedback and suggestions to improve customer service processes Meet performance metrics and targets for customer satisfaction and response time Qualifications High school diploma or equivalent; bachelor's degree preferred Previous experience in a customer service role Excellent verbal and written communication skills Ability to multitask and manage time efficiently Strong problem-solving skills Attention to detail and accuracy Proficiency with customer service software and CRM systems

Responsibilities Handle inbound and outbound calls to address customer inquiries and resolve issues Respond to customer emails communications promptly Maintain accurate and detailed records of customer interactions Collaborate with other departments to resolve complex customer issues Monitor and manage multiple communication channels simultaneously Provide feedback and suggestions to improve customer service processes Meet performance metrics and targets for customer satisfaction and response time Qualifications High school diploma or equivalent; bachelor's degree preferred Previous experience in a customer service role Excellent verbal and written communication skills Ability to multitask and manage time efficiently Strong problem-solving skills Attention to detail and accuracy Proficiency with customer service software and CRM systems

Looking for business development executives in Educational Sales, Real estate sales and Food & Beverages sales. B2B & B2C.

Responsibilities Handle outbound and inbound calls to international and domestic clients. Provide accurate information about products or services. Resolve customer inquiries and complaints promptly. Maintain customer records by updating account information. Follow communication scripts and handling procedures. Achieve call targets and performance metrics. Continuously improve through feedback and training. Collaborate with team members and other departments. Qualifications High School Diploma or equivalent. Previous customer service or telecalling experience preferred. Proficiency in multiple languages is a plus. Strong communication and interpersonal skills. Ability to handle stress and work under pressure. Have multiple opportunities for Domestic and international processes will schedule as per the qualification and also the experiences.

We are hiring for International voice process Location - Airoli / Ghansoli Fresher and experience both can apply Its 5 days working and 2 off (night shift and 24*7 depends upon the process ) For fresher salary salary between 17k- 18k For experience upto 28k (depends upon the last drawn)

Responsibilities Respond to customer inquiries and support requests via phone. Resolve customer complaints and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Liaise with internal departments to resolve customer issues and improve service delivery. Provide feedback and recommendations to management for improving customer service processes. Ensure compliance with company policies and international regulations. Work collaboratively with team members to meet and exceed service targets. Qualifications Bachelor's degree in any field. Previous experience in a customer service or support role, preferably with an international focus. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Ability to work flexible hours to support clients in different time zones. Proficiency in multiple languages is a plus.

Screening resumes and application forms to identify suitable candidates for open positions. Conducting initial telephonic interviews with candidates Shortlisting candidates and sharing their details with hiring managers. Scheduling and confirming interviews according to the hiring manager's and candidates' availability. Posting, updating, and removing job ads from job portals like Naukri, Internshala, Indeed, LinkedIn, etc. Preparing HR-related reports on Google Sheets. End to End recruitment process. Maintaining a proper follow-up with the candidate. Willing to work in the desired time frame. Excellent Sourcing skills in BPO(Domestic and International), IT and Non-IT positions.