Process Manager - Risk Management Practice | 3+ Yrs Exp | Bengaluru

Marsh India Insurance Brokers Pvt Ltd.

We will count on you to:

• Handling daily insurance related queries from client.
• Support with internal and external co-ordination for ongoing and any future claim
• Supporting individual plant team with technical queries related to insurance or route the queries to proper channel internally for appropriate response to client
• With resource stationed at clients office, we have added benefit in relationship management with client
• Support during routine endorsements
• Following up with client on proposals under discussion
• Preparing weekly / monthly Dashboard on Claims
• Follow-up with Insurers for Policy Copies / Endorsements etc
• Maintaining the Portfolio Records
• Maintaining the Claim MIS for Claims and follow up:
• With the Client on the Pending Documentations
• With the Underwriter for the claim status
• With the surveyor for the inspection / survey reports

What you need to have:

Educational Background

Bachelors degree in Business Administration, Mathematics, Economics, Statistics or a related field.

Insurance qualification is preferred

Experience

3+ years of Proven working experience in the insurance industry (General Insurance, non-health)

Proven track record of managing multiple projects simultaneously in a fast-paced environment.

Experience in stakeholder management and cross-departmental coordination.

Technical Skills

Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word).

What makes you stand out?

Strong organizational and multitasking abilities.

Exceptional communication and interpersonal skills.

Ability to work collaboratively with diverse teams and stakeholders.

High attention to detail and a proactive problem-solving approach.

Ability to handle sensitive financial data with confidentiality and integrity.

Willingness to adapt to dynamic priorities and work independently when needed.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.