Process Executive

Role & responsibilities

• Monitor all transactions and ensure compliance with quality regulations and maintain effective relationships with

  clients

  .
• Follow-up on

  issues/queries/clarification respective

  to assigned Client/Carrier internally with

  Team Lead

  and get it closed on Client portal.
• Secure information by completing

  database backups.

• Providing accurate and timely information to customers regarding

  products, services, and policies.

• Perform quality check assessment on all processes of various associates.
• Playing a vital role with co-workers to deliver the customer expected deliverable.
• To be self-learning all new assigned

  Clients/Carriers

  in a limited time frame.
• Maintain customer confidence and protect operations by keeping information confidential.
• Maintain all required data/report such as

  Production/Queries

  of his individual on daily basis.
• Should perform multi-tasking in other assigned projects if any as well.

Preferred candidate profile

• Basic computer knowledge
• Should have good typing skills with a minimum speed of 30 WPM
• Excellent in reading/understand English especially US client documents and should be able to self-work based on the document instruction.
• Good in

  E-mail etiquette.

• Medium level computer proficiency

  (MS Office Word and Excel)

  .
• Ability to work independently and to self-learn new tasks based on instruction and complete routine work ontimely manner.

Interested candidate may reach out to

Tharani

Senior Executive

Contact number-9566023242

Email-tharani.t@itechindia.co