0 years

0 - 1 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ERP Data Entry & Management

  • Enter and maintain accurate data in the ERP system (sales orders, purchase orders, inventory, invoices, etc.).
  • Verify, update, and reconcile records to ensure data integrity.
  • Generate standard and ad-hoc reports from ERP for business users.
  • Support internal teams with ERP-related data requirements.

Customer Support

  • Act as the first point of contact for customer queries and complaints via phone, email, or chat.
  • Provide timely resolution of customer issues by coordinating with relevant departments.
  • Guide customers on product/service usage, order status, and after-sales support.
  • Maintain records of customer interactions and feedback in the CRM/ERP system.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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