Process Coordinator

Job Title: Process Coordinator

Location: Kolkata
Employment Type: Full-time

Job Overview:

We are looking for a highly organized and detail-oriented Female Candidate to join our team as a Process Coordinator.* The ideal candidate should have strong communication skills* in English, Hindi, and Bengali and be capable of handling investor queries, managing backend operations, and ensuring smooth client servicing.

Key Responsibilities:

• Act as a primary point of contact for investors, addressing their queries and providing necessary assistance.
• Maintain and update client records, ensuring all data is accurate and well-organized.
• Coordinate with internal teams to ensure seamless investor servicing and issue resolution.
• Handle documentation, agreements, and reports related to investor transactions.
• Support backend operations, including follow-ups, MIS reporting, and data management.
• Liaisioning with Bank personnels and Interior Designers
• Ensure a high level of client satisfaction by delivering professional and prompt service.

Key Requirements:

• Female candidate preferred for this role.
• Strong organizational skills and ability to multitask.
• Excellent verbal and written communication in English, Hindi, and Bengali.
• Prior experience in client servicing, backend support, or investor relations will be an advantage.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools is preferred.

If you are a proactive, detail-oriented individual with excellent communication skills, we would love to hear from you!

Job Type: Full-time

Pay: ₹180,000.00 - ₹300,000.00 per year

Benefits:

• Cell phone reimbursement

Language:

• English (Preferred)

Work Location: In person